Zimnat Joins Fight Against Cholera
The Zimnat Group, joined the fight against the Cholera outbreak that broke out in Zimbabwe in September 2018. In an effort to make life better, Zimnat has been donating 20k litres of water every day at Budiriro 5D Current Shopping Centre in Harare. Below is a video from the initiative.
Customer Service Week 2018
The month of October is known as a month for celebrating customers internationally, with corporates devoting their efforts to recognising and honouring customers as well as the people who serve and support customers on a daily basis. This year, the celebrations were themed ‘Excellence Happens Here’ and Zimnat also participated in these celebrations in a very exciting way across all branches.
Celebrations at Zimnat started off on Monday the 1st of October with a theme set for each day of the week. Monday was a day for serving customers with a Positive Attitude, Tuesday was for ‘Speed’, Wednesday for ‘Taking action, Thursday was for ‘Listening to Customers’ Needs’ and finally Friday was dedicated to being a ‘Product Expert.’
Tuesday was the main celebrations day and Zimnat committed the day to celebrating the brand through wearing Zimnat branded wear and badges committing themselves to being a Customer Service Specialist.
Various activities were lined up for staff members and customers who visited the Zimnat branches. All new customers who signed up during the week walked away with a branded gift, those who submitted referrals also walked away with a branded gift and customers also had an opportunity to have pictures taken together with the Zimnat staff.
The week ended with the customer care team going through a teambuilding event held at Tree of Life in Ruwa on Saturday 6 October 2018.
Zimnat Exhibits At Harare Agricultural Show For The 1st Time; Wins Award
In August this year, Zimnat exhibited at the Harare Agricultural Show for the 1st time in years. The show which ran under the theme ‘Field to Industry: Produce, Connect, Develop, recorded a total of 575 exhibitors with 174 being new exhibitors. Zimnat was awarded ‘Best 1st time Commercial Exhibitor in any Sector.’
An innovative stand was set and manned by Zimnat staff members from the various divisions; Zimnat Life Assurance, Zimnat General Insurance, Zimnat Microfinance and Funeral Services Group.
The ambience and services offered at the stand was similar to any of the Zimnat branches with customers able to make general enquiries, sign up for an insurance policy or alter an existing policy the same way as they could at any Zimnat branch.
Various activations were run at the stand during the week which included sign up and win, refer and win, pop a balloon and win and daily quiz competitions which saw a number of visitor visiting the stand.
Zimnat Exhibits At Kwekwe Exhibition 2018, Wins Another Award
Zimnat took its exhibition journey to the Midlands on the 27th of September 2018 where the Kwekwe expo was being held from the 27th to the 29th of September 2018, under the theme ‘Consolidating our Local Economic Development.’ Masawara Pvt Ltd, CEO, Mr Shingai Mutasa was the Guest of Honour for the expo.
The same set up as at the Harare Agricultural Show characterised the Zimnat stand at the expo, and the team was awarded 2nd prize for ‘Best Insurance Services Exhibition’
The expo, organised by Kwekwe Publicity Association is an annual event held at the National Mining Museum whose main objective is to display the City of Kwekwe’s strengths and opportunities in industry, mining, agriculture, arts and to showcase the Kwekwe way of life.
Apart from the exhibition, the Zimnat Team had the opportunity to interact and showcase products and services to the Kwekwe Business community at a business conference held on the 28th of September 2018 and sponsored by Zimnat.
Mine Entra Exhibition 2018
This year’s edition of Mine Entra was held in Bulawayo at the Trade Fair grounds from the 10th to the 12th of October 2018. Zimnat participated in the exhibitions with the Bulawayo branch team in attendance. The exhibition themed ‘Mineral Beneficiation: Catalyst for Economic Growth’ attracted more than 150 exhibitors from the mining, engineering, transport and construction. The 2018 edition was the 23rd edition of Mine Entra. Below are pictures of the Zimnat Team at the exhibition.
Zimnat Launches Innovative Billboard Campaign
Zimnat has launched an innovative advertising campaign to let people know some of the ways in which it can make their life better, through the customer friendly insurance and finance services it offers.
Billboards have now been added to the campaign, which has already been promoted through television and the print media. The emphasis is on how Zimnat “makes life better” in different ways. Journalists were taken today to see some of them in Harare.
Some executions speak to the ease and speed with which insurance claims are lodged and processed as well as how Zimnat can help one recover should an unfortunate event befall one.
However, there is also a corporate social responsibility element to one of its billboards along Borrowdale Road, which shows the chalk outline of a body and, using texting shorthand, carries the warning message “pll ovr, dnt txt n drv”.
The other billboards use similarly dramatic executions. Two of the billboards, one by Coke Corner and another on Robert Mugabe Road, have a large head and shoulders image emerging from the billboard of a man who looks frustrated and as if he is about to blow his top. The billboard message reads: “We pay claims quickly to save you the stress.” This billboard is certain to grab the attention of those who pass by it.
Another billboard, at the intersection of Lomagundi Road and Sam Nujoma Street, shows a man who looks worried and seems to be pulling out the billboard in frustration over the claim forms he has to fill in. The corner of the billboard has been physically pulled off. The message reads: “Is this what your claims process looks like? Rather insure with us.”
Perhaps the most dramatic is a billboard on Julius Nyerere Way at Joina City, which has an actual car incorporated in it. “Don’t get stuck. Let us make your life better,” the billboard reads.
Zimnat provides wealth creation, income protection and risk management solutions through its four business units. These are General Insurance, Life Assurance, Asset Management and Microfinance.
The company offers businesses and individuals a variety of products to give them peace of mind. These include motor insurance, home insurance, life assurance, travel insurance, funeral cover, health and accident insurance, pension schemes, unit trusts and private wealth management.
Zimnat is associated with Sanlam, one of the largest financial services groups in South Africa and the biggest non-banking financial services group in Africa.
“Our aim is to make life better for others. This advertising campaign is intended to increase awareness of the many ways in which we can do this,” commented Zimnat Group Marketing Executive Angela Mpala.
Zimnat Assists GMB Explosion Victims
Representatives of the Zimnat Group last week visited survivors of the explosion at the Grain Marketing Board’s Lion’s Den depot and relatives of those who lost their lives in the explosion. They donated, on Zimnat’s behalf, $500 to each family.
At least four GMB employees lost their lives in the explosion, while three were seriously injured.
The total amount donated by Zimnat to the affected families was $3 000. The group also gave them Zimnat branded T-shirts.
Zimnat national sales manager Nunurai Mataringe, who led the delegation that visited the bereaved families and survivors, said the GMB is a client of Zimnat’s General Insurance Division, which provides short‑term insurance.
“Although Zimnat only provides the GMB with short-term insurance, the Group as a whole felt moved to do something to assist those affected by the blast,” he said
“This was a tragic event affecting one of our clients and its employees. We wanted to do something to assist the bereaved and injured, even though they were not covered by our life or funeral policies.
“This sad event does, of course, bring home the importance of having life and funeral insurance. Our insurance policies are intended to make life better for those covered by them. However, our wish to make life better is not limited to the insurance, asset management and microfinance services we provide.
“That is why we felt inspired to visit and make donations to those affected by the GMB blast. It was so unexpected and so devastating that it is difficult to imagine its effect on those so suddenly bereaved and injured. Our hearts go out to them,” he said.
“While nothing can take away the pain of the loss they experienced, we hope that our donation will assist them, if only in a small way, in coping with the financial burdens they are faced with as a result of this blast.”
Zimnat Rewards Students Who Participated In Hackathon
Zimnat, one of the country’s leading insurance groups, yesterday rewarded students from the Harare Institute of Technology who took part in a hackathon that the company organised.
A hackathon is a competitive event where people work collaboratively in groups on software or even hardware projects with the aim of creating a functioning product by the end of the event.
Twelve students from the institute’s Electronic Commerce and Financial Engineering departments took part in the event, competing in four teams.
Zimnat Group chief executive Mustafa Sachak presented the winning team, which was comprised of John Sakala, Amen Mushanyuki and Philip Mashingaidze, with shields and prize money of $400 per person.
The team that came second, made up of of Itai Zulu, Susan Chikerema and Augustine Mukumba, was presented with prize money of $200 per person.
Members of the third placed team were each given $100, while those in the fourth placed team each received $50.
Speaking at the award ceremony, Mr Sachak said Zimnat was excited and inspired by the calibre of presentations from the Harare Institute of Technology students. He said he was confident there would be further opportunities for collaboration between Zimnat and the institute.
The hackathon was convened by the Zimnat Group, which is comprised of Zimnat Life Assurance, Zimnat General Insurance, Zimnat Microfinance and Zimnat Asset Management, in partnership with the Harare Institute of Technology School of Business and Management Sciences.
School of Business and Management Sciences Dean Willard Gwarimbo expressed his commitment to a continued partnership with Zimnat, which, he said, ultimately aimed to strengthen the economy and nation at large.
Bancassurance Partnership with BancABC
It gives me great pleasure to be part of this momentous occasion when Zimnat and BancABC officially launch our Bancassurance partnership …. a partnership that was crafted with our customers in mind. The partnership we celebrate today demonstrates our commitment to continuously explore how we can stay in the endurance race whose aim is to provide excellent service for our clients.
The primary objective of this partnership is to bring convenience to our customers by providing a one stop shop that enables access to various insurance products through any of the BancABC branches countrywide. It is our contention that our offering will cater not only for our existing clients, but also evoke interest from other segments of our economy, particularly those who may not have had access to a wider spectrum of financial services in the past.
The journey that brought together our two institutions started in January 2017 when the ABC Holdings Group entered into a partnership with Sanlam Group, of which Zimnat is a member, in our quest to provide a comprehensive offering of BancAssurance products.
The first phase of our journey brought to the market the following products:
- Motor Vehicle Insurance –complemented by ZINARA and ZBC Licensing;
- Mortgage Fire Insurance;
- Mortgage Protection Insurance; and
- Credit Life Insurance.
I know I am talking to an informed audience here but just in case one or two may not have insights into what the field of Bancassurance entails, I will share the dictionary definition with you. Simply put, this is an arrangement between Zimnat and BancABC whereby BancABC is able to offer and sell insurance products underwritten by Zimnat at its counters. Ours being an integrated partnership, business flows either way in the partnership for the benefit of our customers. It is a convenience play.
I am delighted to announce the introduction of more products today, namely:
- Whole Life Plan;
- Funeral Cash Plan;
- Hospital Cash Plan; and
- Over the counter Bid Bonds and Guarantees.
The technical characteristics or specifications of these new products will be shared with you in a few minutes during the program. I will let the experts do the unveiling.
On behalf of BancABC I would like to express our gratitude towards Zimnat for making us your business partner and working with us, sometimes under immense pressure and tight deadlines, to make the initiative the reality that we witness today.
New Product Offerings - FSG Zimbabwe (FSGZ)
In this quarter, we focus on a new business unit within the Zimnat Family, launched early this year, FSGZ. So….
Who is FSG Zimbabwe (FSGZ)
(FSGZ) is a funeral services company that offers a unique age-based product to the Zimbabwean. The business unit is 46% owned by Zimnat Life Assurance, with the remaining 54% being owned by FSG Limited Botswana and First Sun Alliance (FSA)
What is FSG Zimbabwe (FSGZ) bringing to the market?
A product that is all-inclusive and covers all aspects of one’s life-long journey. The FSGZ Funeral Plan is a funeral protection plan with a limited premium payment term of 20 years.
Celebrating a life well lived and a befitting farewell, is FSGZ’s focus. The focus of most products on the market is final services, which is burial. However, FSGZ’s unique product offering focuses on ensuring a long healthy life. This is achieved through offering additional value adding benefits to the core funeral benefits such as Hospital Cash Back and Total and Permanent Disability.
Core Benefits
- Funeral Services
- High End Hearses including Gun Carriage
- Top-of-the-range Caskets
- Family Escort Vehicle – accompanies Hearse to place of burial (Toyota Quantum or VW Minibus) – a first in Zimbabwe
- Mortuary Services
- Chapel Services
- Grocery Allowance
- Ceremonial Cow Allowance – a first in Zimbabwe
- Mourners Transport – cash allowance or bus service equivalent – another first in Zimbabwe.
Product Plans and Cash Benefits
FSGZ offers four Product Plans; Standard, Medium, Executive and Executive Plus. Cash benefits on each of the four plans is as follows (part of core benefits);
| Plan | Grocery Allowance | Ceremonial Cow Allowance | Mourners Transport (Cash Allowance or Bus Service Equivalent) |
| Standard | $200 | $400 | $1,000 |
| Medium | $300 | $400 | $1,000 |
| Executive | $400 | $400 | $1,000 |
| Executive Plus | $500 | $400 | $1,000 |
Optional Riders
- Hospital Cash Back Benefit of $50 and $25 for adults and children, respectively, for each day spent in hospital, terms and conditions applying.
- Total and Permanent Disability Cover (TPD), ranging from $3500 to $7000, depending on plan chosen
- Double Accident Cover, extending from $1500 to $5000
- Memorial and Tombstone Cover, ranging from $1000 to $2500
- Waiver of Premiums after TPD or death of principal member by 50%.
Caskets
STANDARD PLAN:
- 3-tier Pine Solid Casket
- Standard Adult Size 6ft
- Laminated Pine Solid timber
- White satin interior
- With polythene sheet underneath
- Laced with gold or silver
- With pillow
- Wrap Around Handles
MEDIUM PLAN:
- Standard Dome Casket White
- Standard Adult Size 6ft
- Gloss white painted
- Half-couch white satin interior
- With polythene sheet underneath
- Laced with gold or silver
- With pillow & Bubble glass
- Wrap Around Handles
EXECUTIVE PLAN:
- Steel Dome Casket
- Standard Adult Size 6ft
- Full-couch white fleece interior
- With polythene sheet underneath
- Laced with gold or silver
- With pillow & Bubble glass
- Wrap Around Handles
EXECUTIVE PLUS PLAN:
- Kenwood, Mahogany & other Varieties
- Standard Adult Size 6ft
- Full-couch white fleece interior
- With polythene sheet underneath
- Laced with gold or silver
- With pillow & Bubble glass
- Wrap Around Handles
Why invest in the FSGZ Plan?
- No medical requirements
- Choice of covers
- Age-based premium and family composition calculations, thus treating you fairly
- Offers a lumpsum payment for Total & Permanent Disability of members covered
- Pays to you and your family, a hospital benefit for each day you stay in hospital
- Offers premium waiver of 50% of expected monthly premiums following TPD or death of principal member
- Peace of mind knowing all misfortunes will be catered for, avoiding debts occasioned by unexpected financial burdens.